How Retailers Can Avoid Becoming the Next Toys R Us

There is dire news coming out of the American retail industry these days. Malls that once teemed with eager shoppers are slowly dying, big-box stores are losing ground to e-commerce, and many legacy chains are shrinking their numbers in a too-little-too-late strategy to save themselves. Experts say it all points to a revolution that has been sparked by a sea change in consumer behavior, thanks to the ease of online shopping...